1. Data Controller
World of Nakis – The Family Project
Lykourgou 205, Kallithea, Athens, Greece
Email: nakis@sales.com.gr
Tel.: +30 210 9520622
Supervisory Authority: Hellenic Data Protection Authority (HDPA) – https://www.dpa.gr/
World of Nakis is the entity responsible for processing your personal data (“Controller”) in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
2. Personal Data We Collect
We collect and process only the data necessary for the operation of our online store and services:
A. Customer & Order Data
Name, surname
Billing & shipping address
Email address & phone number
Order details, payment status, delivery preferences
Account information (if you create an account)
B. Technical & Usage Data
IP address and approximate location
Device and browser information
Cookies and analytics data
Log files for security and troubleshooting
C. Payment Information
We do not store full card numbers, CVV, or PINs.
We only receive limited payment references (transaction IDs) from our payment providers.
D. Marketing (With Consent)
Newsletter subscription data
Preferences for offers or updates
3. Legal Bases for Processing
We process your data under the following GDPR legal bases:
Contract (Art. 6(1)(b))
To:
Process and deliver your orders
Manage payments & invoicing
Provide customer support
Operate your account
Legal Obligation (Art. 6(1)(c))
To comply with:
Tax and accounting laws
Audit requirements
Consumer protection laws
Legitimate Interests (Art. 6(1)(f))
For:
Fraud detection & prevention
Website security and functionality
Service improvement and internal analytics
Consent (Art. 6(1)(a))
For:
Newsletter and marketing communications
Non-essential cookies (analytics, ads tracking)
You may withdraw your consent at any time.
4. Data Recipients & Processors
We only share data with trusted third parties where necessary:
Hosting & IT providers
Courier & delivery companies
Payment service providers
Accountants & tax consultants
Email delivery & CRM platforms
Security, backup and anti-fraud tools
All partners operate under GDPR-compliant Data Processing Agreements (DPAs).
5. International Transfers
If your data is transferred outside the EEA, we ensure appropriate safeguards:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Additional technical & organizational measures
Details are available upon request.
6. Data Retention Periods
Orders & tax records: up to 6 years (or as required by Greek law)
Customer accounts: until deletion or inactivity for 24 months
Marketing data: until consent is withdrawn
Technical logs: typically 1–12 months, depending on security needs
7. Your GDPR Rights
You may exercise the following rights at any time:
Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent
To exercise your rights, contact us at:
sales@nakis.com.gr
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).
8. Cookies
This website uses cookies for essential functions, performance, analytics, and personalization.
Essential cookies: required for cart, checkout, security, and login
Analytics & marketing cookies: used only with your consent
You can manage your preferences at any time via “Cookie Settings”.
For detailed information, please see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures, including:
TLS/HTTPS encryption
Controlled access & authentication
Regular updates and security patches
Firewalls, monitoring and backups
No system is 100% secure, but we take all reasonable steps to protect your data.
10. Children
Since this website involves the sale of alcoholic beverages, we do not knowingly collect data from individuals under 18 years of age.
If you believe a minor has provided data, please contact us so we can delete it.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the date of the most recent update.
12. Contact
For privacy-related questions or requests:
Email: sales@nakis.com.gr
Tel: +30 210 9520622
Postal Address: Lykourgou 205, Kallithea, Athens, 17675 — Greece
